Return & Refund Policy

Thank you for shopping with BioFitEssentials. Due to the nature of our product, we do not offer returns. However, we do offer conditional refunds within 30 days of purchase.

Please read the following carefully before placing your order.

1. No Returns Policy

Due to hygiene and safety concerns, as well as the nature of our product, we do not accept returns under any circumstances, including opened or unopened items.

Please ensure you review all product details before completing your purchase. If you have any questions about the product, feel free to contact us prior to ordering.

2. Conditional Refunds (Within 30 Days)

We offer refunds under specific conditions within 30 days of receiving your order. These refunds are not guaranteed and are subject to internal evaluation.

📌 You will be required to meet certain criteria to be eligible for a refund.
We will share these conditions with you upon request or case-by-case once you reach out to us.

To initiate a refund request, contact us at:

📧 biofitessentials@gmail.com

Please include:

• Your full name

• Order number

• Reason for your refund request

• Any relevant supporting information (e.g., photos, videos,description of the issue)

3. Damaged or Defective Items

If your item is defective, damaged, or you received the wrong product, please contact us immediately after receiving your order so we can assess the issue and take appropriate action.

We may require photographic evidence or additional details to process your request.

4. Refund Process

If your refund request is approved:

• It will be issued to your original payment method

• Processing may take up to 10 business days

• Your bank or card provider may take additional time to post the refund

If more than 15 business days have passed since approval and you haven’t received your refund, please contact us at:

📧 biofitessentials@gmail.com

5. Exceptions

Refunds will not be granted for:

• Used or tampered products

• Claims made after 30 days from delivery

• Incomplete or unsupported refund requests

• Situations that do not meet the specific conditions we outline

6. Contact Us

For any questions or refund inquiries, reach out to us at:

📧 biofitessentials@gmail.com